Reference

How Hi Baja Handles Your Personal Information

Your account data, payment details, and browsing activity on Hi Baja are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

Account Data ProtectionbKash, Nagad & Rocket PrivacyCookie ControlsData Retention PolicyYour Right to Request Changes
Hi Baja How Hi Baja Handles Your Personal Information
DATA SECURITY PRACTICES

How We Protect and Manage Your Data

Hi Baja uses SSL encryption on every page and during every transaction so your data moves securely between your device and our servers. Account passwords are stored as hashed values — we cannot read them, and neither can anyone else with database access. Cookie preferences you set on your first visit are remembered per device, so switching between your phone browser and a desktop session may require you to set them again on the new device.

Encryption in Transit

Every connection to Hi Baja runs over SSL. Payment data sent via bKash, Nagad, or Rocket is encrypted end-to-end before it leaves your device.

Cookie Management

We use session cookies for login continuity and analytics cookies to understand how pages are used. You can decline non-essential cookies at any time through the cookie banner or account settings.

Data Retention Rules

Account data is kept for as long as your account is active and for a further period required by applicable regulations. You may request deletion once your account is closed, subject to legal retention obligations.

Data Request Process

To access, correct, or remove your data, contact support with your account email. We aim to acknowledge requests promptly and complete them within the timeframe your eligible region requires.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review, correct, or delete the personal data we hold on your account, our support team handles these requests directly. Response times depend on the complexity of your request and your eligible region. Reach us through any of the channels below and quote your registered account email so we can locate your records quickly.

Live Chat Start a chat from the Hi Baja site or mobile browser. Available during our support hours — quote your account email for faster handling of data requests.
Email Support Send your data request to our support address. Include your registered email and the specific data action you need — access, correction, or deletion.
Account Settings Some data preferences, including marketing communication opt-outs and cookie settings, can be adjusted directly inside your account settings without contacting support.

Privacy Questions We Hear Most

These are the questions we get most often about how your data is handled on Hi Baja. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged automatically for security purposes.

Yes. Contact our support team with your registered account email and request a data summary. We will compile what we hold and send it to you within the timeframe your region requires.

Close your account first, then submit a deletion request through email or live chat. Some records may be retained for a period required by applicable regulations in your eligible region.

Only with payment processors like bKash, Nagad, and Rocket, and only the minimum fields needed to complete your transaction. We do not sell personal data to advertisers or data brokers.

Cookie preferences are stored per device. If you switch from your phone browser to a desktop, you may need to set your cookie choices again. Non-essential cookies can be declined at any time.

Reach our support team via live chat or email, quoting your account email. If you are unsatisfied with our response, you may also contact the relevant data authority in your eligible region.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.